CHRISTOPHER ROY WILLIS
EMPLOYMENT OBJECTIVE
Seeking a position as a PC / Network Engineer. Preferred environment includes a large network, training incentives, and challenging work.
EMPLOYMENT HISTORY HIGHLIGHT LIST
1/98 - Present Cahners Publishing, Inc.
Hollywood, CA
Network Analyst for Daily Newspaper (Daily Variety). Performed Network Administration (NT 4.0 & Netware 3.1x mix) for 180 users (Windows95, Windows 3.1x, Windows NT 4 - 90% Compaq and HP Desktops) at the LA site. Duty list included:
 | User Creation; Migration of user lists from Netware to NT domain; Migration of user mail from GroupWise 4 to Exchange 5.5 |
| install & configure new NT 4 servers (PDC, BDC, Backup, SQL, File & Print Server, Exchange Server) |
| perform Daily Network Backups (Seagate Backup Exec for NT, 2 DLT drives & 30-DLT robot changer) |
| make configuration changes to Cisco Catalyst 5500 network link (100-MB and 10-MB blades) |
| perform minor wiring changes to phone system type-66 and type-110 punch-down blocks |
| responsible for patch panel wiring |
| performed 3rd level technical support at the Desktop level (when the desktop support team had trouble with PCs) |
| develop year 2000 fixes for all aspects of the company |
Highlight List of Tasks Accomplished
| configure & install Cisco 2500 router (1) on T1 for remote printing to printer (for newspaper) - Cisco was an upgrade of Newport Router Software / Verilink Router Hardware combo |
| participated in NT & Exchange standards committee that decided IT policy for 20,000 user publishing company (meetings once-a-month at all major sites in USA) |
| setup policy files, standard desktops (one computer image ghosted to many machines), user profiles, and Zero Administration policies for all users |
| created custom logon scripts (including editing Win95 & NT registry) using 3rd party NT logon script software (Kixstart) - logon script modified Win95 registry and performed Novell-like custom mappings |
| created Administration policies and 200-user deployment for Outlook98 mail system for users |
| installed and configured Compaq Proliant 7000, 6500, 5500, 1600, 850 rackmounted servers (WinNT and Novell 3.2 OS) |
| installed and configured Exchange Mail Server, SQL 6.5, and Mcafee Helpdesk servers |
| worked with Alertpage and Compaq Insight Manager Software to monitor all aspects of network hardware/software (included paging system if servers went down) |
2/97 - 12/97 AIC, Inc.
Irvine, CA
AIC is a contract agency that provided me with a job at ISSC (a division of IBM). I was part of a support group supporting 28,800 users statewide for Pacific Telesis Group. Our Duty List:
| Install complete OS bricks (Win 3.1x or Win95 or WinNT) |
| fixed Compaq Deskpro computers |
| Also fixed IBM, NEC and Toshiba laptops |
| Provided level 2 desktop & network support for a group of 200 users on a Windows NT 4.0 statewide enterprise WAN running TCPIP / XNS |
| Performed large deployments of Compaq Desktops, Toshiba / IBM / NEC laptops (total of 637 PCs deployed by myself - over 6000 by group) |
| assisted in development of deployment techniques & procedures |
| Troubleshooting and installations of MS Office, Exchange, ProCOMM+, Netmanage Chameleon, and several legacy software apps |
1/96 - 2/97 Novalogic, Inc.
Calabasas, Ca
Network Support Specialist for this medium-sized Entertainment Software company.
Duty List:
| Network and Phone Wiring installation and maintenance |
| PC and Mac workstation setup (building, OS installs, app installs) |
| Network Server (all Netware 3.12) installs, maintenance, and upgrades |
| All Network Administration Functions (NT and Novell) on 80-user LAN |
| E-mail Administration for 60 user accounts (Quickmail e-mail system) |
Accomplishments:
| Installed & implemented DAT backup solution |
| Built and configured Netware 3.12 and NT 4.0 servers |
| Built over 85 custom-configured PCs (incl. 4 "luggables") |
11/95 - 12/95 Walt Disney Corporation
Burbank, Ca
Successfully filled a 6-week PC Analyst Contract. Contract obligations met included:
| Upgrading Compaq PCs (software and hardware upgrades) for Accountants |
| Virus removal |
| Compaq notebook software and hardware upgrades |
11/94 - 11/95 Logix Development Corporation
Westlake Village, CA 805-446-6300
Manager of Operations and Network Engineer for 100-node LAN / 14-node WAN.
Duty List:
| Vodavi PBX Phone System programming |
| T-1 setup and troubleshooting |
| Cray Communication CSU / DSU install and maintenance |
| Maintenance on a Clarion Database in a Live Operations Environment |
| 24-hr pager on-call |
| All Network Administration Functions |
Special Accomplishments:
| Complete install and configuration of a 3-server LAN, hooked LAN up to 14-point WAN that involved 6 other companies |
| Built a 24-seat telecenter (built and installed computers, ran wire for phones, installed phones, installed and programmed phone system, setup datacenter for data processing) |
| Hired and trained personnel for a Satellite Uplink Facility to broadcast 2 television channels. This included writing a operations manual, learning how to run a Broadcast center myself, and helping setup the physical center |
9/94 - 11/94 INTERACTIVE STRATEGIES, INC.
Westlake Village, CA
Executive Assistant to Brian Spitler (818-879-9992 x105). I successfully learned a programming language (for Dialogic VRUs) in less than 2 weeks.
Duty List:
| Fulfill customer programming requests on Dialogic VRUs |
| Learn and implement new script changes for the Dialogic VRUs |
| Perform hardware repairs on the VRUs |
References
John Butrovich - VP Novalogic - 818.880.1997
Allen Treschler - former Supervisor - Logix Development - 702.795.0789
Brian Spitler - part-owner - Interactive Strategies - 818.879.9992 x105
Other Skill-Sets
* I have taken all MCSE core courses
I am fully proficient with the following:
MS-DOS (all flavors)
Windows 3.1x (including networking, troubleshooting and installs)
Windows 95 (including networking, troubleshooting and installs)
Windows NT 3.5x client (including networking, troubleshooting and installs)
Windows NT 3.5x server (including networking, troubleshooting and installs)
Windows NT 4.0 client (including networking, troubleshooting and installs)
Windows NT 4.0 server (including networking, troubleshooting and installs)
Most forms of Windows software (office, lotus, Netscape, IE, and the list goes on and on)
WP 5.x for DOS
I have familiarity and some proficiency with the following:
Mac OS 7.x (including networking, troubleshooting and installs)
Mac OS 8 (including networking, troubleshooting and installs)